Returns, Refunds & Warranty Policy

Last updated: 08/06/2026

Kill Ums Jig Co wants customers to be satisfied with their purchases. Please review the following terms before requesting a return, refund, or warranty claim.

Returns of Unwanted Items

We accept eligible returns requested within 30 days of delivery.

To qualify for a return, an item must be:

• New and unused

• Unopened

• In its original factory packaging

• Complete with all accessories, manuals, labels, and included materials

Opened, installed, altered, or used products are not eligible for return unless they arrived damaged, defective, or incorrect.

Approved returns of unwanted items are subject to a 15% restocking fee. Original shipping charges are nonrefundable, and the customer is responsible for return-shipping costs.

Custom-Made Products

Custom-made, personalized, or made-to-order jig heads and soft-plastic baits are final sale and cannot be returned because of a change of mind or customer ordering error.

If a custom product arrives damaged, defective, or materially different from what was ordered, contact us within 48 hours of delivery so we can review the issue and provide an appropriate resolution.

Return Authorization

Customers must obtain return authorization before sending an item back.

To request authorization, email Laslabhammer@gmail.com and include:

• Your name

• Order number

• Product being returned

• Reason for the return

• Photographs, if the item is damaged, defective, or incorrect

Do not return an item until you receive return instructions from us. Unauthorized returns may be refused or delayed.

Damaged, Defective, or Incorrect Orders

Please inspect your order promptly after delivery. If an item arrives damaged, defective, or different from what you ordered, contact us within 48 hours of delivery.

Include photographs of the product, shipping carton, packaging materials, shipping label, and visible damage. Please retain all packaging while we review the claim.

Approved claims involving damaged, defective, or incorrectly shipped products will not be charged a restocking fee. Kill Ums Jig Co will provide instructions regarding replacement, refund, or return shipping, depending on the circumstances.

Return Shipping

Customers are responsible for return-shipping costs for unwanted items. We recommend using a trackable and insured shipping service because Kill Ums Jig Co is not responsible for returns lost or damaged in transit.

If we approve a return because an item arrived damaged, defective, or incorrect, we will provide return instructions and cover the authorized return-shipping cost.

Refunds

Returned items will be inspected after they are received. If the return is approved, the refund will be issued to the original payment method within seven business days, less any applicable restocking fee and nonrefundable original shipping charges.

Your bank or payment provider may require additional time to post the refund to your account.

We will notify you if a return does not meet the eligibility requirements or if the refund is adjusted.

Manufacturer Warranty

New products sold by Kill Ums Jig Co may include a manufacturer’s warranty. Warranty availability, duration, exclusions, and remedies are determined by the product’s manufacturer.

Manufacturer warranties are separate from our 30-day return policy. Customers may be required to contact the manufacturer directly and provide proof of purchase, product information, and a serial number.

If you need reasonable assistance locating warranty information or beginning a manufacturer warranty claim, contact us at Laslabhammer@gmail.com.

Contact Information

Kill Ums Jig Co
26691 Oliver Wheat Rd
Livingston, LA 70754

Phone: 225-480-9292
Customer-service hours: Monday–Friday, 8:00 a.m.–5:00 p.m. Central Time

Email: Laslabhammer@gmail.com